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Get in Touch with CasinoSpin
At CasinoSpin, we are committed to providing fast, friendly and effective support to all our players. Whether you have a question about your account, a payment query or need help with a game, our dedicated support team is here to help.
Live Chat
Our live chat service is available 24 hours a day, 7 days a week. This is the quickest way to reach a member of our team. Simply click the live chat icon found at the bottom of any page on our site to start a conversation instantly. We aim to connect you with an agent within minutes.
Email Support
If you prefer to contact us by email, or if your query requires detailed information or supporting documents, please write to us and a member of our team will respond as promptly as possible. When emailing, please include your registered username and a clear description of your query to help us assist you efficiently.
Before You Contact Us
You may find an answer to your question more quickly by checking our FAQ section. Common topics covered include deposits, withdrawals, bonuses and account verification. Below is a summary of key account information that may help resolve your query straight away:
| Topic | Details |
|---|---|
| Minimum Deposit | £10 |
| Minimum Withdrawal | £20 |
| Deposit Methods | Visa, Mastercard, PayPal, Skrill |
| Withdrawal Methods | Visa, PayPal, Skrill |
| Withdrawal Times | E-wallets: 0–12 hours; Cards: 2–3 days |
| Supported Currency | GBP (£) |
Responsible Gambling Support
CasinoSpin is committed to responsible gambling. If you have concerns about your gambling habits, please contact our support team at any time via live chat and we will be happy to discuss the tools available to you, including deposit limits, self-exclusion and cooling-off periods.
Regulatory Information
CasinoSpin is operated by CasinoSpin and is licensed and regulated by the UK Gambling Commission (UKGC) under licence number 000-055555-R-112233-001. Our services are available to players in Great Britain who are aged 18 or over. Players from the US, France and the Netherlands are not permitted to register or play.
Support Channels at a Glance
- Live Chat: Available 24/7 via the chat icon on-site
- Email: Contact us in writing for detailed queries
- Supported Language: English
We value every player and strive to resolve all queries as quickly as possible. Thank you for choosing CasinoSpin.